Share BroanCustomerService's profile
 
Facebook Twitter
 
 
BroanCustomerService
 
 
 
BroanCustomerService's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    2336
  • Helpfulness votes
    132
  • First answer
    February 19, 2013
  • Last answer
    April 24, 2014
  • Featured answers
    0
  • Best answers
    11
 
 
BroanCustomerService's Reviews
 
BroanCustomerService has not submitted any reviews.
 
BroanCustomerService's Review Comments
 
BroanCustomerService has not submitted comments on any reviews.
 
BroanCustomerService's Questions
 
BroanCustomerService has not submitted any questions.
 
BroanCustomerService's Answers
1 2 3 4 5 ... 234 next>>
 

Installation specs

What is the minimum clearance between this hood and a gas cooktop? Also, what is the thickness of the metal, so I can investigate with building code?
Thank you for your question on the model B3036SS range hood. The bottom of the hood must not be less than 24” and at a maximum of 30” above the cooktop for best capture of cooking impurities. Please contact the Technical Service Department at 800-637-1453 for further assistance.
13 hours ago
Customer avatar
by
BroanCustomerService
 

Is there a kit that will work with a Broan SA647?

Thank you for your question on the model SA647. We do not show a model SA647 in our data base. Please contact the Technical Service Department at 800-637-1453 for assistance.
13 hours ago
Customer avatar
by
BroanCustomerService
 
30", Stainless Steel, Traditional Canopy, 500 CFM, Electronic Control
 

The lights on my hood vent will not shut off. They will dim by pressing the button but will not shut off. How can I fix this?

I changed the control panel in the front of the hood that has the 4 buttons but that still did not fix this problem. Please help me fix this.
Thank you for your question on the model EW5830SS range hood. Please make sure you are using the correct bulbs in the hood. This unit calls for (2) 120 volt, 35 watt maximum, shielded halogen MR16 bulbs with a GU10 base. If you are still having problems, please contact the Technical Service Department at 800-637-1453 for assistance.
14 hours ago
Customer avatar
by
BroanCustomerService
 
63000 Series 900 CFM, 27-5/8" x 39-3/8" (70 cm x 100 cm) Island Chimney Mount Range Hood in Stainless Steel
 

why is the flue extension so expensive? half the price of whole hood. does ut have some special attahment futtings inside? what are the parts.

Thank you for your question on the model 637004 range hood. We have nothing to do with pricing and the amount listed for specific parts.
14 hours ago
Customer avatar
by
BroanCustomerService
 
80CFM Ventilation Fan, Oil-Rubbed Bronze Finish with Ivory Alabaster Square Glass
 

Can the 766RB be setup with a separate switch for the light and another switch for the fan? If so, how is this done?

Thank you for your question on the model 766RB exhaust fan/light. All of our products are designed for individual operation of the fan and light. The installation instructions clearly show how to wire them in this configuration. Please contact the Technical Service Department at 800-637-1453 for further assistance.
14 hours ago
Customer avatar
by
BroanCustomerService
 
Broan 390 CFM 20-1/2" wide, Custom Power Pack in Silver Paint Finish
 

No soffit? PM390/357NDK

Hello, I purchased the PM390 power pack and the 357NDK non-duct kit to go in my custom cabinetry, which has an LT30 liner. I need this to vent straight up, instead of up and to the side, as there are cabinets on all sides with an opening at the top. I do not have a soffit. Can I bypass using the L shaped duct piece? If so, should I put anything over the cylinder duct? Will I have issues with my ceiling? If this won't work, what do you recommend? Any help would be much appreciated.
Thank you for your question on the model PM390 kitchen exhaust system power pack and 357NDK non-duct kit. The only recommendation we would have using these two units would be to run the duct work up to a soffit area, placing an elbow on the duct work and bringing the exhaust straight out through the soffit. If you do not have a soffit and vent it straight up towards the ceiling, you may end up with a greasy build-up on your ceiling. Please contact the Technical Service Department at 800-637-1453 for further assistance.
14 hours ago
Customer avatar
by
BroanCustomerService
 
Broan Elite 600 CFM Internal Blower, 30" wide Undercabinet Mount Range Hood in Stainless Steel
 

Is this range hood rated for 550 CFM or 600 CFM? Many websites advertise this model at 550 CFM?

Thank you for your question on the model E66130SS range hood. The E66130SS is rated at 600 CFM in boost mode with horizontal discharge.
14 hours ago
Customer avatar
by
BroanCustomerService
 
80CFM, 2.0 Sones ENERGY STAR® qualified Ventilation Fan
 

Is there a min and max room size that one fan can handle? (Ex. a 6'x6' bathroom vs a 12'x12' bath)

Thank you for your question on exhaust fans. To find the proper fan for a room you would take the square footage of the room and multiply by 1.07. That will give you the absolute minimum CFM needed for a room with an eight foot ceiling. If you have a 10 foot ceiling, multiply your answer by 1.25, a 12 foot ceiling multiply by 1.5 and so on. The optimum CFM would be 1-1/2 to 2 times the minimum.
14 hours ago
Customer avatar
by
BroanCustomerService
 

What is the difference between F402423 and F402401x?

Thank you for your question on models F402423 and F402401x range hoods. The F402423 is a black hood and the F402401 is a white hood. We do not show this model with an “X” suffix in our system. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
14 hours ago
Customer avatar
by
BroanCustomerService
 
Motordor® 360 CFM 10" Through Wall Fan, White Plastic Grille
 

Wall exhaust fan

Looking for a wall exhaust fan for wall made of square logs 8.5" thickness. Do not want to cut a square opening as there is no way to cover the opening in the logs like in a wall of drywall. I am looking for a fan to fit into 8 or 10 inch duct with grills to cover opening on both sides. The room area based on your formula is 189.28. The fan use is to exhaust heat from cooking area. Thank you, Bob
Thank you for your question on through the wall fans. There are two models, 508 and 509, that require a round wall cutout and may work for your application. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
15 hours ago
Customer avatar
by
BroanCustomerService