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  • Answer count
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  • First answer
    February 19, 2013
  • Last answer
    October 21, 2014
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BroanCustomerService's Answers
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Unit will not turn on why?

Unit is two years old and we can not turn it on. We get a low humming noise but that is it.
Thank you for contacting Broan regarding the PM500SS power module. This unit is an Omega model number and you will need to contact them for further assistance.
49 minutes ago
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BroanCustomerService
 
Broan Elite 600 CFM Internal Blower, 30" wide Undercabinet Mount Range Hood in Stainless Steel
 

Does this vent require different exhaust ducting than the Broan QS330SS?

Our current vent needs to be replaced, and it appears to be similar to the Broan QS330SS, with the fan on one side and a 7" circular duct opening. I would rather have the E66130.
Thank you for your question on the model E66130SS and QS330SS range hoods. The E66130SS will vent either horizontally or vertically using 3-1/4” x 10” rectangular duct work. The QS330SS will vent either horizontally or vertically using 3-1/4” x 10” rectangular or vertically using 7” round duct work. You can convert the 3-1/4” x 10” to 7”round, using a model 412H transition.
2 hours ago
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BroanCustomerService
 
Fan/Light/Night-Light, Round White Plastic Grille With Glass Lens, 100 CFM
 

Night Light

One of our wall light switches turn on/off fan...the other switch turns on/off 100w light. Do we need a 3rd wall switch to turn on/off night light? If not, how do we maintain a night light without using the 100w light?
Thank you for your question on the model 750 exhaust fan/light/night light. You would need a third switch and the associated wiring to have independent operation of the three functions. You could wire the exhaust fan and light on one switch and operate them together and use the second switch for the night light. Please contact the Technical Service Department at 800-637-1453 for further assistance.
2 hours ago
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BroanCustomerService
 
Fan/Light, White Plastic Grille, 50 CFM
 

What is the distance that the grill projects below the ceiling?

Replacing an existing Broan 678 from 1980's and need a fan/light combo that projects no more than about 3/4" below the ceiling to clear cabinet doors in a small room.
Thank you for your question on the exhaust fan/light combos. Please contact the Technical Service Department at 800-637-1453 for assistance.
2 hours ago
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BroanCustomerService
 
Motor/Wheel, 70 CFM (655, 657, 658, 679, 671 and 671-A)
 

What is the diameter of the fan that comes with the BP 28?

Thank you for your question on the model BP28 motor and blower wheel assembly. Please contact the Technical Service Department at 800-637-1453 for assistance.
2 hours ago
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BroanCustomerService
 
36" 600 CFM Internal Blower Stainless Steel Range Hood
 

Does an internal blower still vent externally through a wall to the outside?

Thank you for your question on the model E6036SS range hood. The E6036SS is designed to be vented either horizontally or vertically with 3-1/4” x 10” rectangular duct work to the outside.
2 hours ago
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BroanCustomerService
 

If the thermolink in a Model 655 fails, would it be obvious just by looking at it, like a blown fuse?Howzee

Thank you for your question on the model 655 exhaust fan/heater/light. If the thermal protector fails, it will read open with an ohmmeter. You will not be able to tell if it is open just by looking at it. It would also cut the power from the heater motor and the heater coil.
2 hours ago
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BroanCustomerService
 
48" 900 CFM Stainless Steel Chimney Hood, Internal Blower
 

What is the three speeds. Can I install a different fan to achieve lower flows

Thank you for your question on the model 614804 range hood. The 614804 comes with a 900 CFM internal fan and it cannot be changed to a different fan assembly. Please contact the Technical Service Department at 800-637-1453 for further assistance.
3 hours ago
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BroanCustomerService
 
Broan 350 CFM 30" wide Undercabinet Range Hood in White
 

Qp230ww: box dimension & weight?

Thank you for your question on the model QP230WW range hood. Please contact the Customer Service Department at 800-558-1711 for assistance.
3 hours ago
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BroanCustomerService
 

needa grill assembly for a model 711

pick it up a Lowes store installed 9it but did not come with a grill need help.
Thank you for your question on the model 711. We do not show a model 711 in our data base. Please double check the model number and contact the Technical Service Department at 800-637-1453 for assistance.
3 hours ago
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BroanCustomerService