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  • Answer count
    4004
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  • First answer
    February 19, 2013
  • Last answer
    March 4, 2015
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BroanCustomerService's Answers
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Is fan installed correctly?

We purchased a Broan Range Vent Hood with directions for venting through the existing outside vent above it. It seems only to be blowing air into the room - - is it possible the fan is reversed?
Thank you for your question on ventilation fans. The motors are not reversible. If the air is blowing back into the room it may indicate an installation issue or a blockage in the duct work. Please contact Technical Support for more assistance at 800-637-1453.
13 hours ago
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BroanCustomerService
 
Exterior Blower for Broan Elite Range Hoods
 

I'm running ductwork for the 332H in 2X10 joist space which is only 9 1/4".can i run 8" duct?

Thank you for your question on the model 332H exterior mounted blower. The 332H should be used with 10" round duct size only. We do not recommend reducing the duct size for this blower.
13 hours ago
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BroanCustomerService
 

Can this model be installed on a wall if there are no cabinets under which to hang it?

Is there another model you would recommend for a wall installation?
Thank you for your question on the model F403001 range hood. We do offer wall brackets if you are not able to mount this unit under a cabinet. The model number for the brackets is 35 and they can be ordered where you purchase your range hood.
13 hours ago
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BroanCustomerService
 
Lowe’s 250 CFM, 30” wide Undercabinet Range Hood in White
 

Why does the fan turn on by itself when the range is not being used?

Since installing this range hood a few moinths ago we have seen the fan turn iteself on intermittantly. We have also seen it change speeds by itself. Normally when we experiance this, the range is not being used.
Thank you for your question on the model CBD330WW. There are different variables that may be affecting your range hood. Please contact Technical Support at 800-637-1453. They will need to be able to speak with you directly to provide you with the most accurate diagnosis.
13 hours ago
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BroanCustomerService
 

Is there a power cord that I can get to use on the CBD330ss?

I ask if I couuld use the HCK44 this is the answer you gave: Thank you for your question on the model HCK44 range hood cord kit. The HCK44 is not U.L. classified for use with the CBD330SS range hood. Please contact the Technical Service Department at 800-637-1453 for further assistance. - See more at: http://www.broan.com/products/product/656c4740-c822-41d5-a794-878acf535c98?utm_campaign=bazaarvoice&utm_medium=Default&utm_source=AskAndAnswer&utm_content=Default#sthash.1gHuP3CS.dpuf
Thank you for your question on the model HCK44 range hood cord kit and the CBD3 range hood. Yes, this hood is UL approved for use with the HCK44 cord kit.
14 hours ago
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BroanCustomerService
 
BROAN ULTRA PRO™ Series Single-Speed Fan, 80 CFM, <0.3 Sones, ENERGY STAR® Qualified
 

Can this unit be hooked to three inch duct?

Thank you for your question on the model RB80 exhaust fan. Four inch round metal ducting is recommended for the best performance. We do not recommend or suggest using anything smaller.
19 hours ago
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BroanCustomerService
 
Optional 30" Box Liner in Silver Paint Finish
 

Which side is the front and which goes against the wall? The side with the 1 inch or 6 inch goes against the wall

Thank you for your question on the model LB30 range hood power unit liner. The one inch side would normally go to the back, but depending on your specific installation it could be installed either way. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
19 hours ago
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BroanCustomerService
 
Wall Heater, White, 750/1500W 120VAC, 1125W 208VAC, 1500W 240 VAC.
 

Which of the two units are quieter, 9815 or 174 Thank you

Thank you for your question on the models 9815 and 174 wall heaters. We do not have sound ratings on wall heaters. Please contact the Technical Service Department at 800-637-1453 for assistance.
19 hours ago
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BroanCustomerService
 
Decorative Fan/Light, Oil-Rubbed Bronze, Glass Globe, 70 CFM
 

Can I put a Broan fan/light model 754RB above a shower?

Thank you for your question on the model 754RB exhaust fan/light. The 754RB is not UL approved for over a tub or shower.
19 hours ago
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BroanCustomerService
 
Heater/Fan/Light, White Plastic Grille, 70 CFM
 

Grille Stud

I need a longer screw to replace this.
It would be helpful to know the diameter and thread count
Thank you for your question on the model 655 exhaust fan/heater/light. If the 655 is installed properly, the grille stud should be long enough. The bottom of the unit housing needs to be flush with the finished side (room side) of the ceiling dry wall. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
20 hours ago
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BroanCustomerService