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  • Answer count
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  • First answer
    February 19, 2013
  • Last answer
    October 24, 2014
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BroanCustomerService's Answers
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Duct-free Fan with plastic grille. Includes long lasting, easy to replace activated charcoal filter. Easy snap-in mounting.
 

How often does the charcoal filter require replacement?

Thank you for your question on the model 682 non-duct fan. The charcoal filter will last 60 – 90 days when operated continuously or longer depending on the frequency of use.
1 day ago
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BroanCustomerService
 
 

Model 679D/679F-D

Current fan housing unit has the plugs on the side and the current 679 model has the notch for the plugs in the corner. What model will go into my 679 housing unit and has the plugs on the side. Prefer not to have to replace the entire housing unit.
Thank you for your question on the model 679D/679F-D exhaust fan/light. The part number for the replacement fan assembly (motor mounting bracket, motor and blower wheel) would be 97006939 and the motor/blower wheel assembly would be part number 97008513. These can both be purchased through the “Shop for Parts” link at the top of our web site page.
1 day ago
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BroanCustomerService
 
30", Stainless Steel, Under Cabinet Hood, 360/350 CFM
 

Is the stainless steel model a shiny finish or more like brushed nickle?

My wife is against the shiny finish. We have a GE double wall oven that is stainless that is ok. If the finish matches that we are good.
Thank you for your question on the model 883004 range hood. Please contact the Technical Service Department at 800-637-1453 for assistance.
1 day ago
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BroanCustomerService
 

Replaced both bulbs and the light still doesn't go on.

I replaced both bulbs and the light does not go on. The Fan works fine but I don't know why the lights won't go on. PM500
Thank you for your question on the model PM500SS kitchen exhaust system insert. From your description it sounds like there is a control board problem. Please contact the Technical Service Department at 800-637-1453 for assistance.
1 day ago
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BroanCustomerService
 
Lowe’s 230 CFM, 30” wide Undercabinet Range Hood in Stainless Steel
 

why is there a slight hum emitting from the area behind the fan and light buttons

Thank you for your question on the model CJD130SS range hood. There is a transformer behind the controls that may be making the humming sound. Please contact the Technical Service Department at 800-637-1453 for assistance.
2 days ago
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BroanCustomerService
 
30", Under Cabinet Range Hood - Stainless Steel, 450 CFM
 

Can I use LED lights in this hood instead of hot, inefficient halogens? If so, is there anything I need to know when buying/installing the LEDs?

Thank you for your question on the model QP330SS range hood. The installation instructions for the QP330SS range hood calls for 120 volt, 50 watt maximum, shielded MR16 halogen bulbs with a GU10 base. We cannot suggest or recommend using any bulbs other than those specified in the installation instructions.
2 days ago
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BroanCustomerService
 
Grille, Bath Fan (Metal) (660, 662, 664, 665, 666 and 668)
 

Can you help me with a new fan cover # 771-A?

I would like a new fan cover for model #771-A (wall fan). Do you still carry this and do you have it in metal?
Thank you for your question on the model 771-A exhaust fan. The replacement grille is part number 97017421 and it can be purchased through the “Shop for Parts” link at the top of our web site page. There is no metal grille available for this unit.
2 days ago
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BroanCustomerService
 
Grille Assembly, Spring-Mounted for (663, 670, 671, 675, 688, 689, Sears and others)
 

will PN BP46 fit the Model S130A bathroom fan?

Thank you for your question on the model S130A exhaust fan. The correct grille assembly for the S130A would be part number 97009281 and it can be purchased through the “Shop for Parts” link at the top of our web site page or by contacting Customer Service at 1-800-558-1711.
2 days ago
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BroanCustomerService
 
Very Quiet 110 CFM ENERGY STAR® Fan with Light and Night Light Model QT110LE
 

this fan has a 4 inch damper, and I have a 6 inch duct running out to the roof, is there a 4 inch to 6 inch adapter

Thank you for your question on the model QT110LE exhaust fan/light/night light. There is a four inch to six inch adapter available under part number 99111513 and you can purchase it through the “Shop for Parts” link at the top of our web site page. The Broan model QTXE110FLT would be a similar model offering the same cfm rating and uses a 6" round duct size.
2 days ago
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BroanCustomerService
 

Need to Buy Replacement Plastic Cover

The plastic tabs holding the spring metal clip that holds the plastic cover against the ceiling have broken. The only number I see is on the plastic cover - 99111050. It is about 12 years old. Where can I buy it?
Thank you for your question on the grille cover part number 99111050. The number has been changed to 97013574 and it can be purchased through the “Shop for Parts” link at the top of our web site page or by contacting Customer Service at 800-558-1711.
2 days ago
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BroanCustomerService