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  • Answer count
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  • First answer
    February 19, 2013
  • Last answer
    March 27, 2015
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BroanCustomerService's Answers
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Odor Control Disc for Trash Compactors
 

what are the changes for broan 15 xe traah compactors for april 2015 ?

Thank you for your question on the model 15XE trash compactor. Please contact the Technical Service Department at 800-637-1453 for assistance.
1 day ago
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BroanCustomerService
 
Wall Heater, White, 500/1000W 120VAC, 750W 208VAC, 1000W 240 VAC.
 

How do you secure the #170 into an existing wall?

Cutting a hole in the sheetrock and securing to one stud is easy, but the other sliding bracket, that is supposed to be nailed to the adjacent stud, is not accesible.
This is being mounted in an interior wall and i don't really want to cut the wall behind the heater to nail that bracket.
Is nailing to only 1 stud going to be adequate?
Thank you for your question on the model 170 wall heater. To properly install the 170 into a finished wall you would need to cut a larger hole in the drywall than would normally be necessary and patch the wall after the installation is done. It is possible to surface mount the 170 using the model 84 surface mounting kit. Please contact the Technical Service Department at 800-637-1453 for further assistance.
1 day ago
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BroanCustomerService
 
ULTRA GREEN™ Series 80 CFM Single-Speed Fan, Recognized as the Most Efficient of ENERGY STAR® 2015
 

XB80 with a 4" duct

You don't recommend using the XB110 and a reducer on 4" duct. Why is it okay to use the XB80 with a reducer on 4" duct?? Does the XB80 come with a reducer? Will there be any noise (rattles) ??
Thank you for your question on the models XB80 and XB110 exhaust fans. The XB80 was designed for use with either six or four inch duct work. The XB110 was designed for use with six inch duct work only. Using four inch duct work on the XB110 can cause too much static pressure in the duct work making the unit louder than specified, making the motor work harder than it should and possibly causing the motor to wear out prematurely.
1 day ago
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BroanCustomerService
 
30" Stainless Steel 500 CFM Downdraft with Stainless Steel cover
 

How do you seal the back of the vent into the duct?

Once you put the the downvent in the duct there is no way to get to the back of the vent to seal it.
Thank you for your question on installing model 273003. Please contact the Technical Service Department at 800-637-1453 to clarify the installation question.
2 days ago
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BroanCustomerService
 
30", White-on-White, Under Cabinet Range Hood, 300 CFM
 

Can it just be mounted to the wall instead of under a cabinet?

Thank you for your question on the model QS230WW range hood. Model 35 wall brackets are available to mount the QS230WW hood to the wall. Enter 35 into the search box on our website for information on installation and for other models approved for use with the brackets.
2 days ago
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BroanCustomerService
 

F404201

The vent pipe from outside in my home is 5" round. This range hood has a round adapter of 7". Is there another type of adapter available that would allow me to connect the two?
Thank you for your question on the model F404201 range hood. The F404201 hood requires the use of 3-1/4” x 10” rectangular or 7” round duct work only. We cannot recommend using any smaller duct work. We do have model 524201 available which is made for 5" duct and can be special ordered at local big box stores. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
2 days ago
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BroanCustomerService
 

i NEED A SWITCH FOR MY BROAN RANGE HOOD MODEL 75

range hood fan switch, microtech 111 model 75.
Thank you for your question, but we don't recognize the numbers you have provided. Please contact the Technical Service Department at 800-637-1453 for assistance.
2 days ago
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BroanCustomerService
 
Broan 350 CFM 30" wide Undercabinet Range Hood in White
 

how do i change the light bulb?

how do i change the light bulb?
Thank you for your question on the model QP230WW range hood. To remove the light bulb you would push in on the bulb and turn counterclockwise approximately ½ inch. Sometimes using a rubber glove helps the grip. The bulb should then drop from the socket. Please contact the Technical Service Department at 800-637-1453 if you need further assistance.
2 days ago
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BroanCustomerService
 
110 CFM Very Quiet 0.9 Sones Fan with 1500W heater, 2-60W incandescent light and 7W night-light (bulbs not included). Recommend 77 Series switch.
 

Where can I get a replacement cover for the QTX110HL -A?

Broke it while removing it to clean.
Thank you for your question on the model QTX110HL exhaust fan/heater/light/night light. The part number for the QTX110HL grille assembly is 97016474 and you can get it through the “Shop for Parts” link at the top of our web site page or call customer service at 800-558-1711 to place your order.
2 days ago
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BroanCustomerService
 

I have a Broan model 657 i am missing the plastic cover for the ligh.

it is 7in by 8 in ....do ou have a dealer in the Baltimore area..thanks
Thank you for your question on the model 657 exhaust fan/light. Two light lenses are available through the “Shop for Parts” link at the top of our web site page. Take your grille down to find the complete model number to get the correct part for your 657. Please contact the Technical Service Department at 800-637-1453 for further assistance.
2 days ago
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BroanCustomerService