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  • Answer count
    2962
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  • First answer
    February 19, 2013
  • Last answer
    August 29, 2014
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BroanCustomerService's Answers
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Replace Model No. 679-B/679F-B

My fan is shot, and it is about 20 years old. How can I replace this fan, or, rebuild it?

I am also fixing another fan using Broan 690 60 CFM Bathroom Fan Upgrade Kit. Is there something like this available for this 679-B model?
Thank you for your question on the model 679 exhaust fan/light. The 679 is still a current model and there is no upgrade kit available for this unit. You can find a complete list of replacement parts through the “Shop for Parts” link at the top of our web site page.
2 days ago
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BroanCustomerService
 

My bathroom vent fan and light is either 763rl or 763al, b unit, 120 volt, 1.4 amps, 6 he.

I need a replacement plastic cover due to light bulb being too hot and causing cover to blister. How can I find that part? Unit was new in 2001.
Thank you for your question on the model 763RL exhaust fan/light. The light cover is part number 89108000 and it can be purchased through the “Shop for Parts” link at the top of our web site page.
2 days ago
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BroanCustomerService
 

I need a motor for my bathroom vent motor model no. is JA2CO28G

Thank you for your question on the model JA2C028G exhaust fan motor. The part number for this replacement motor is 23405SER and it can be purchased through the “Shop for Parts” link at the top of our web site page.
2 days ago
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BroanCustomerService
 
48" 1200 CFM Internal Blower Stainless Steel Range Hood
 

Can I convert (add an internal fan) to an E64E unit?

Thank you for your question on the model E64E series range hood. There are no provisions to add an internal blower to the E64E series range hood. You must either use a remotely located in-line blower or an outside mounted blower.
2 days ago
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BroanCustomerService
 

need a light cover for my hood, it broke

Thank you for your question on range hoods. We would need a model number of the range hood to give you the proper part number for the light lens. If you can get the model number of the hood, you can use the “Shop for Parts” link at the top of our web site page to purchase the part needed or contact the Technical Service Department at 800-637-1453 for assistance.
3 days ago
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BroanCustomerService
 

what controlers go with HRV90H?

I have a HRV90H system installed in the utility room. That is not very convenient for operating, what controllers are available?
Thank you for your question on the Broan model HRV90H. The main control on the HRV90H is the VT4W. Optional controls are the VB20W, 59V/59W, 61V/61W, or DH100W. These can be seen on the Broan website at www.broan.com.
4 days ago
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BroanCustomerService
 

Our current compactor has a ram than has a "stay down" setting so overnight the compaction is greator. Does this appliance have this feature

Thank you for your question on the Broan trash compactors. Both the Elite and Elite XE have the "hold" option you are referring too. If you have further questions, please contact technical support at 800-637-1453.
4 days ago
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BroanCustomerService
 

I have to replace bath fan #663c/688 c with the same demention...

I have to replace my bath fan #663c/688 c with the same demention (8'X8 1/2") but I can't seem to find it. Is there a newer model or something that works instead?
Thank you for your question on the Broan model 663-C/688-C. The housing measures 8" x 8 1/4" x 3 3/4" and uses a 3" duct size. We do not manufacture this housing size with this duct size any longer. The 3" duct size models would now have a 7 1/4" x 7 1/2" housing size. Replacement parts are available for your 663-C/688-C should you care to repair it. Please contact technical support for more assistance at 800-637-1453.
4 days ago
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BroanCustomerService
 
12 Pack Compactor Bags for 12" models
 

What size bag for model 1051J

Thank you for your question of the model 1051-J trash compactor. The part number for the compactor bag is 93620008 and can be ordered by clicking on the Shop for Parts link on our website. You can also contact customer service for assistance at 800-558-1711. The bags measure 32" high by 9" wide.
4 days ago
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BroanCustomerService
 

There is a problem with the thermostat which would not go on at 120 on an 80 degree day.

Now it has been set on 110 degrees and it was 80 degrees today and it did not come on at all.

My previous Broan fan would have come on and it was set at 120 degrees.

What would you suggest that I do? Is the fan defective?

Thank you.
Thank you for your question on the model 35316 gable mounted attic ventilator. Please contact the Technical Service Department directly at 800-637-1453 for assistance. They will need to be able to ask you some further questions to help troubleshoot the unit.
4 days ago
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BroanCustomerService