Share BroanCustomerService's profile
 
Facebook Twitter
 
 
BroanCustomerService
 
 
 
BroanCustomerService's stats
 
Reviews
  • Review count
    0
  • Helpfulness votes
    0
  • First review
    None
  • Last review
    None
  • Featured reviews
    0
  • Average rating
    0
 
Reviews comments
  • Review comment count
    0
  • Helpfulness votes
    0
  • First review comment
    None
  • Last review comment
    None
  • Featured review comments
    0
 
Questions
  • Question count
    0
  • Helpfulness votes
    0
  • First question
    None
  • Last question
    None
  • Featured questions
    0
 
  • Answer count
    3245
  • Helpfulness votes
    197
  • First answer
    February 19, 2013
  • Last answer
    October 30, 2014
  • Featured answers
    0
  • Best answers
    14
 
 
BroanCustomerService's Reviews
 
BroanCustomerService has not submitted any reviews.
 
BroanCustomerService's Review Comments
 
BroanCustomerService has not submitted comments on any reviews.
 
BroanCustomerService's Questions
 
BroanCustomerService has not submitted any questions.
 
BroanCustomerService's Answers
1 2 3 4 5 ... 325 next>>
 

motor

I just installed this fan and it's very o
load and gets extremely hot.
Thank you for your question on the model 771 exhaust fan. This fan has a 4 sone rating unlike our Ultra Series at less than .3 sones. Obstructed duct work can increase noise and decrease vent performance. The unit should be installed with three inch rigid duct work running no more than six feet straight. Please contact the Technical Service Department at 800-637-1453 for assistance.
16 hours ago
Customer avatar
by
BroanCustomerService
 
30", Stainless steel, Curved Glass Canopy, 500 CFM, Electronic Control
 

Can you run it through a cabinet?

Can the vertical vent go through a cabinet or does it have to be open?
Thank you for your question on the model EW5630SS range hood. The EW5630SS is designed to be installed without a cabinet. The decorative vent covers the blower box, electronic devices and duct up to the ceiling when installed. A cabinet might cause problems if the unit ever needed maintenance or service.
16 hours ago
Customer avatar
by
BroanCustomerService
 
110 CFM Very Quiet Ventilation Fan with Heater and Flourescent Light
 

Can this fan be installed with a two speed or variable speed fan control?

If so, what control would work best?
Thank you for your question on the model QTX110HFLT exhaust fan/heater/fluorescent light/night light. Our variable speed controls are approved for use on the fan portion of the unit. See model 57W/V or 72W/V on the Broan website. Never use any kind of speed control on the heater section.
16 hours ago
Customer avatar
by
BroanCustomerService
 
Heater/Fan/Light, White Plastic Grille, 70 CFM
 

Can one just replace the fan portion of a 655 unit and is it easy?

Thank you for your question on the model 655 exhaust fan/heater/light. It is not difficult to change out the exhaust fan. Part number 97005011 costs $63.22 and can be purchased on-line through the “Shop for Parts” link, or call customer service at 800-558-1711.
16 hours ago
Customer avatar
by
BroanCustomerService
 
Fan/Light, White Plastic Grille, 50 CFM
 

How easily does this model replace older Braun models?

I have an older Braun model in my home. The outside metal cover is approximately 13 7/8 x 13 7/8 inches square (see picture). I don't know the model number, but it is pretty old. I am looking for a new model that would be easy to swap my older model out with. For example, it should be of similiar size with vent and power hookup in same location. Would this one be a good fit or might there be something better? Thanks!
User submitted photo
Thank you for your question on retrofit fans. We cannot give you specific information without knowing more about your current unit, but please contact the Technical Service Department at 800-637-1453 and ask about the new Ultra Series which retrofits easily in pre-existing fan locations.
17 hours ago
Customer avatar
by
BroanCustomerService
 
Fan-Forced Ceiling Heater, Aluminum; Low-profile , Open wire element. 1250W, 120VAC.
 

The heat turns on but the fan doesn't. What needs to be done

Thank you for your question on the model 154 surface mounted radiant ceiling heater. Please contact the Technical Service Department at 800-637-1453 for assistance.
17 hours ago
Customer avatar
by
BroanCustomerService
 
BROAN ULTRA PRO™ Series Single-Speed Fan/Light/Night Light, 80 CFM, <0.3 Sones, ENERGY STAR® Qualified
 

What is the vertical projection of the grille/light combo below the ceiling?

I have tight clearance to swinging cabinet doors. Spec sheet doesn't detail the height dimension of grille/light. How far does the grille/light extend below the ceiling?
Thank you for your question on the model RB80L exhaust fan/light. The grille with lens drops 2 3/8" so I like to recommend model 791LED which has a grille and lens drop of under an inch. Please contact the Technical Service Department at 800-637-1453 with more questions.
 
Products from my answer
 
 
 
17 hours ago
Customer avatar
by
BroanCustomerService
 

THE SYSTEM LOOKS GREAT FIND ME A GOOD CONTRACTOR TO INSTALL THE UNIT?

EVERYONE TALKS ABOUT FRESH AIR SYSTEMS BUT NO ONE INSTALLS THEM!
Thank you for your question on the whole house ventilation system. Your local [HVAC] heating, venting and air conditioning contractors are all familiar with adding indoor air quality equipment to existing systems. Contact the Technical Service Department at 800-637-1453 if you have questions.
17 hours ago
Customer avatar
by
BroanCustomerService
 
 

Model 679D/679F-D

Current fan housing unit has the plugs on the side and the current 679 model has the notch for the plugs in the corner. What model will go into my 679 housing unit and has the plugs on the side. Prefer not to have to replace the entire housing unit.
Thank you for your question on the model 679D/679F-D exhaust fan/light. The part number for the replacement fan assembly (motor mounting bracket, motor and blower wheel) would be 97006939 and the motor/blower wheel assembly would be part number 97008513. These can be purchased through the “Shop for Parts” link at the top of our web site page or through Customer Service at 800-558-1711.
17 hours ago
Customer avatar
by
BroanCustomerService
 
30", Stainless Steel, Under Cabinet Hood, 360/350 CFM
 

Is the stainless steel model a shiny finish or more like brushed nickle?

My wife is against the shiny finish. We have a GE double wall oven that is stainless that is ok. If the finish matches that we are good.
Thank you for your question on the model 883004 range hood. The stainless has a brushed finish and is not shiny like chrome. Please contact the Technical Service Department at 800-637-1453 with more questions.
17 hours ago
Customer avatar
by
BroanCustomerService