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  • Answer count
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  • First answer
    February 19, 2013
  • Last answer
    July 24, 2014
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BroanCustomerService's Answers
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Fan/Light, White Plastic Grille, 70 CFM, 3.5 Sones Type IC
 

How big do I cut the hole to install a 679?

the instructions are a bit confusing to me. Do I need to cut the hole in the ceiling the size of the housing plus the mounting tabs, or should I cut it just slightly bigger than the main housing and the unit can be tipped into place? just want to make sure before I start cutting holes in the ceiling, Thanks.
Thank you for your question on the model 679 exhaust fan/light. The actual ceiling opening needed for the 679 is 8” x 8-1/4”. Depending on how you are installing it, you may need to make the hole slightly larger. The unit needs to be mounted so that the bottom of the unit housing is flush with the finished side of the ceiling. Please contact the Technical Service Department at 800-637-1453 for further assistance.
13 hours ago
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BroanCustomerService
 

why is hood turning on by itself?

have broan cbd3 series hood in my basement kitchen. Have noticed that it is running when no one has turned it on. Is there something here that can do to prevent this? thank you
Thank you for your question on the model CBD3 series range hood. It sounds like you may have a defective control assembly. Please contact the Technical Service Department at 800-637-1453 for assistance.
13 hours ago
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BroanCustomerService
 
Broan 350 CFM 42" wide Undercabinet Range Hood in Stainless Steel
 

Lowe's doesn't carry the HCK44D cord kit. Are GE cord kits UL approved for use with the QP242SS range hood?

Thank you for your question on the model QP242SS range hood. The only cord kit we have tested with the QP242SS range hood is the HCK44. Since we have not tested the GE cord kit, we cannot comment on it. Please contact the Technical Service Department at 800-637-1453 for further assistance.
13 hours ago
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BroanCustomerService
 
30", Stainless Steel, ENERGY STAR® qualified, Under Cabinet Hood, 440 CFM
 

I have limited space for the duct, can I used a 5" round instead of 6"? How would this affect the performance of the hood?

Thank you for your question on the model APE130SS range hood. The APE130SS can be vented either vertically or horizontally and requires 3-1/4” x 10” rectangular duct work. The rectangular duct work can be converted to either 6” or 7” round. We would not recommend using any duct work smaller than 6”.
1 day ago
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BroanCustomerService
 
Line Voltage Wall Thermostat. Snap action bi-metallic, single pole — rated 120/240VAC, 22 amps. Temperature range 50 – 85ş F. Decorator white finish
 

Can I switch it off?

Hello. I was wondering if this thermostat requires the heater to always be on? I realise it wouldn't heat unless the temperature setting requires it but does it also have an on /off switch?
thx
Thank you for your question on the model 86W line voltage thermostat. The 86W is designed to operate a heater between the temperatures of 50 – 80 degrees Fahrenheit and does not have a positive on/off.
1 day ago
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BroanCustomerService
 
Broan 350 CFM 42" wide Undercabinet Range Hood in Black
 

What is the weight of the QP242BL?

I would like the weight of the final unit, not the shipping weight.
Thank you for your question on the model QP242BL range hood. Please contact the Technical Service Department at 800-637-1453 for assistance.
1 day ago
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BroanCustomerService
 
CJD330BL Lowe’s 320 CFM, 30” wide Undercabinet Range Hood in Black
 

Is there a user manual for this model and if so how can I get one.

Thank you for your question on the model CJD330BL range hood. There are installation instructions available for download from our web site.
2 days ago
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BroanCustomerService
 

Will a Broan HVR with Heat Recovery and HEPA remove humidity from your house?

We have been running our unit on recirculate during the summer to pull the cool air from the basement to the second floor (bungalow). We seem to have a lot of humidity. Does this unit remove humidity from your house? We also run bathroom and kitchen fans.

Thanks
Thank you for your question on the heat recovery ventilator. Please contact the Technical Service Department at 800-637-1453 for assistance.
2 days ago
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BroanCustomerService
 
36", White-on-White, Under Cabinet Hood, 300 CFM
 

Can PAR20 LED bulbs be used in the QS236 model instead of halogen or incandescent bulbs?

Thank you for your question on the model QS236WW range hood. At the present time, the only bulbs we can recommend are the bulbs listed in the installation instructions. The installation instructions state: “Install (2) PAR20, 50W Maximum Halogen Bulbs or (2) R16, 40 W Maximum Incandescent Bulbs.”
2 days ago
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BroanCustomerService
 
Broan 350 CFM 42" wide Undercabinet Range Hood in Stainless Steel
 

Can the QP242SS be converted to plug in to an outlet? Will the warranty be void?

My existing hood plugs into an outlet in the cabinet area above. As long as making it a plug-in unit is in keeping with electrical code, I want to use the existing outlet.
Thank you for your question on the model QP242SS range hood. The HCK44 range hood cord kit is UL classified for use with the QP242SS range hood. You would need to check your local electrical codes to see if there are any restrictions for this in your area.
2 days ago
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BroanCustomerService